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  • Mercedes Maria Theresa Immaculata McQueen is a fictional character from the British Channel 4 soap opera Hollyoaks, played by Jennifer Metcalfe. She debuted on-screen during the episode airing on 19 June 2006 as the first character to be introduced to the serial by series producer, Bryan Kirkwood. In 2008 Metcalfe feared that the character was to be axed but was later reassured by the series producer that she would not be. Metcalfe later stated her itention to stay with the serial. Mercedes is part of the McQueen family and is the longest serving McQueen on the serial. On 26 August 2014, it was revealed that Metcalfe had quit the show. Mercedes departed the serial on 20 November 2014 which saw her be murdered. Mercedes is described as a "savvy, ballsy girl that can't say no and is unapologetic about it". She is played as a having moments of happiness which she ruins for herself and as managing to justify "whatever she does that's bad". Throughout her time on the serial Mercedes storylines have centred on her relationships. These include her marriages to Russ Owen and Malachy Fisher, the latter saw her involved in an HIV storyline, and an engagement to Riley Costello.

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