24/7 Customer

24/7 Customer is the first BPO Company that provides integrated customer lifecycle management services through a " Multi-shore™global delivery model " and is the number one in business performance to 70% of our clients globally. Recently the Black Book of Outsourcing ranked us as the best performing call center globally, an achievement that is supported by our commitment to outperform. (Read about our promise of outperformance).

Headquartered in Los Gatos , California , 24/7 Customer is a rapidly growing global company. With state-of-the-art facilities across 8 global delivery centers that accommodate nearly 9000 seats, 24/7 Customer is among the top 20 Contact Centers worldwide. 24/7 Customer provides Integrated Customer Lifecycle Management services (CLM) to the Global 1000 companies across the financial services, technology and telecommunications, retail and services industries.  With a focus on predictable and sustainable business performance coupled with innovation, 24/7 Customer delivers a sustainable competitive advantage for its clients in their end customer management.

“24/7 Customer is the first BPO to provide integrated Customer Lifecycle Management  (CLM) services that delivers a seamless end customer experience across the entire lifecycle. We are the number one service provider in over 70% of our relationships globally in CLM and are focused on delivering against our promise of Outperformance through our global delivery platform, Multishore ™.”