When at the age of 23 Chey decided to do things her own way, she only
had £600 of her own savings to set up a commercial debt recovery
agency. This business was an immediate commercial success and grew quickly
to employ sixty people acting for clients across a broad range of industry
sectors. In 1997, Garlands diversified and won a 20 seat, 12 week contract to
handle overflow customer service calls for a major UK business –
and Garla...
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When at the age of 23 Chey decided to do things her own way, she only
had £600 of her own savings to set up a commercial debt recovery
agency. This business was an immediate commercial success and grew quickly
to employ sixty people acting for clients across a broad range of industry
sectors.
In 1997, Garlands diversified and won a 20 seat, 12 week contract to
handle overflow customer service calls for a major UK business –
and Garlands Call Centres was effectively born. The company’s growth
has been dazzling but this success is down to the people who work in the
centres and their positive attitude which our clients so much appreciate.
In 2003, business expansion led to new premises opening in the centre
of Middlesbrough; with the first phase of a fifth development - a Contact
Centre Village in Stockton - due to open shortly. The company today employs
around 3000 full and part-time people, making it the second largest private
employer in the Tees Valley region.
Description taken from http://www.cjgarland.co.uk/backgrnd.html
