General manager (sometimes abbreviated GM) is a descriptive term for certain executives in a business operation. It is also a formal title held by some business executives, most commonly in the hospitality industry.
A manager may be responsible for one functional area, but the General Manager is responsible for all areas. Sometimes, most commonly, the term General Manager refers to any executive who has overall responsibility for managing both th...
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General manager (sometimes abbreviated GM) is a descriptive term for certain executives in a business operation. It is also a formal title held by some business executives, most commonly in the hospitality industry.
A manager may be responsible for one functional area, but the General Manager is responsible for all areas. Sometimes, most commonly, the term General Manager refers to any executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement. This is often referred to as profit & loss (P&L;) responsibility. This means that a General Manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business. Frequently, the General Manager is responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results for an organization (Sayles 1979).
In many cases, the general manager of a...
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