In 1995, prior to founding MetraTech, what became its core team concluded
that billing and partner management were the primary bottlenecks preventing
their own and many other companies from launching new value-added services
and innovative business models. After taking a close look at the then
available billing protocols and methodologies, the team realized that
existing technologies and approaches did not provide the market with
enough agi...
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MetraTech Corp. has established itself
as a thought leader and a true innovator with its approach to billing,
customer self-care, and partner management.
In 1995, prior to founding MetraTech, what became its core team concluded
that billing and partner management were the primary bottlenecks preventing
their own and many other companies from launching new value-added services
and innovative business models. After taking a close look at the then
available billing protocols and methodologies, the team realized that
existing technologies and approaches did not provide the market with
enough agility.
The team thus decided to create a radical, new approach. They set the
design bar high: to develop a protocol that would enable services with
completely different data profiles and business models to be defined
on-the-fly and without coding.
As communications markets have developed,
driven in new directions by forces including deregulation and network
evolution, service offerings have rapidly diversified. In order to succeed
in the resulting new landscape; to win new and retain existing customers,
service providers face new and ever more complex demands on their infrastructures.
These are difficult to meet if doing so means relying on monolithic
solutions fundamentally designed to address the requirements of the past
but not the present or the future. Yet in spite of acknowledging this
reality, for many the answer has nevertheless been to bolt additional
functionality on to already outdated legacy systems. Doing so is a slow
and expensive process which does little to address underlying limitations
and furthermore simply applies a plaster to a bigger problem. At best,
the inevitable is delayed.
A more sensible answer demands the application
of Applied Imagination.
MetraTech Corp’s MetraNet solution for billing,
customer self-care, and partner management does this and in so doing
empowers next generation companies to benefit from dynamic business modeling.
This allows them to invent new models and enhance collaboration between
IT, business groups and subscribers. As a result, MetraNet deployments
are winning an increasing number of significant industry
awards as leading
service providers turn to us to transform new opportunities into
profits.
