My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style is a book by Jerry Newman about low-wage work in fast-food outlets. Newman is a distinguished professor at University at Buffalo (N.Y.) School of Management who has taught business courses for nearly 30 years, and went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King.
The book has had...
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