The purpose of a business is to create a customer.
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Management is doing things right; leadership is doing the right things.
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There is an enormous number of managers who have retired on the job.
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Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
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Until we can manage TIME, we can manage nothing else.
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Business has only two functions -- marketing and innovation.
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Education can no longer be the sole property of the state.
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So much of what we call management consists in making it difficult for people to work.
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We know nothing about motivation. All we can do is write books about it.
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Efficiency is doing better what is already being done.
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Objectives are not fate; they are direction. They are not commands; they are commitments. They do not determine the future; they are means to mobilize the resources and energies of the business for the making of the future.