Carol

Carol is the Pointy-Haired Boss's misanthropic and bitter secretary in the Dilbert comic strip, who feels she is underappreciated and demeaned by her job and therefore takes out her frustration on all employees, especially her boss. Occasionally, when other major characters are plotting against the PHB, she will be privy to their schemes. She is drawn as having short brown (or gray) hair in a triangular shape on her head, and usually wears a pair... more

Carol is the Pointy-Haired Boss's misanthropic and bitter secretary in the Dilbert comic strip, who feels she is underappreciated and demeaned by her job and therefore takes out her frustration on all employees, especially her boss. Occasionally, when other major characters are plotting against the PHB, she will be privy to their schemes. She is drawn as having short brown (or gray) hair in a triangular shape on her head, and usually wears a pair of pearl earrings. Initially a minor character in the strip, her character grew enough in popularity over the years that Adams started creating complete storylines for her. Her character was based on all the bad experiences Adams ever had with any secretary. As early as 1991, the boss' secretary was referred to as "Miss Cerberus", who in later strips was revealed to have a first name of Carole, then Carol. Frustrated and resentful of her boss and co-workers for referring to her as a secretary instead of by the more politically-correct ... less